Terms of Service

• By accessing and using Work Onward's services, you accept and agree to be bound by the terms and provision of this agreement.

• If you do not agree to abide by the above, please do not use this service.

• These terms apply to all visitors, users, and others who access or use the service.

• We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting.

• Work Onward provides career optimization services including resume analysis, skills gap assessment, and mock interview coaching.

• Our platform uses AI technology combined with human expertise to help professionals improve their career prospects.

• Services may include personalized coaching sessions, automated analysis tools, and educational resources.

• We strive to provide accurate and helpful information, but we make no guarantees about specific career outcomes.

• You are responsible for maintaining the confidentiality of your account and password.

• You agree to provide accurate, current, and complete information during registration.

• You must not use the service for any unlawful or prohibited activities.

• You are responsible for all activities that occur under your account.

• You agree not to interfere with or disrupt the service or servers connected to the service.

• You must not attempt to gain unauthorized access to any portion of the service.

• All content on the platform, including text, graphics, logos, and software, is the property of Work Onward or its licensors.

• You retain ownership of any content you submit, including resumes and personal information.

• By using our service, you grant us a limited license to use your content to provide our services.

• You may not reproduce, distribute, or create derivative works from our proprietary content without permission.

• We respect intellectual property rights and expect users to do the same.

• Payment for services is due at the time of purchase unless otherwise specified.

• All prices are in US dollars and include applicable taxes.

• We offer a 7-day satisfaction guarantee for our coaching services.

• Refund requests must be submitted within 7 days of service completion.

• Refunds are processed through the original payment method within 5-10 business days.

• Repeated refund requests may result in account termination.

• Our services are provided 'as is' without any warranties, express or implied.

• We do not guarantee specific career outcomes or job placement success.

• We are not responsible for decisions made by employers or hiring managers.

• Our liability is limited to the amount you paid for our services.

• We are not liable for any indirect, incidental, or consequential damages.

• Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.