Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
Our Commitment to Privacy
At Work Onward, we understand that your career information is deeply personal and sensitive. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully and contact us if you have any questions.
Key Principles:
- • We only collect information necessary to provide our services
- • We never sell your personal information to third parties
- • You maintain control over your data at all times
- • We implement strong security measures to protect your information
Information We Collect
Personal Information: Name, email address, phone number, and professional details you provide when creating an account or using our services.
Resume Data: The content of resumes and documents you upload for analysis and optimization.
Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on our site.
Device Information: IP address, browser type, operating system, and device identifiers.
Communication Records: Correspondence with our support team or coaching staff.
How We Use Your Information
Provide and improve our career optimization services
Analyze resumes and provide personalized recommendations
Facilitate mock interview sessions and coaching services
Send you important updates about your account and our services
Respond to your inquiries and provide customer support
Improve our platform through usage analytics
Comply with legal obligations and protect our rights
Information Sharing and Disclosure
Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processing).
Career Coaches: Your information may be shared with our certified career coaches during scheduled sessions.
Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your information
All data transmission is encrypted using SSL/TLS protocols
Your resume data is stored securely in encrypted databases
Access to personal information is restricted to authorized personnel only
We regularly monitor our systems for potential vulnerabilities
Payment information is processed through PCI-compliant payment processors
Your Rights and Choices
Access: You can request access to the personal information we hold about you
Correction: You can update or correct your personal information through your account settings
Deletion: You can request deletion of your account and associated data
Portability: You can request a copy of your data in a machine-readable format
Opt-out: You can unsubscribe from marketing communications at any time
Cookie Control: You can manage cookie preferences through your browser settings
International Data Transfers
Our services are primarily operated from the United States
Your information may be transferred to and processed in countries other than your own
We ensure appropriate safeguards are in place for international transfers
For EU residents, we comply with GDPR requirements for data transfers
We use standard contractual clauses and other legal mechanisms to protect your data
Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
You can request deletion of your account and data at any time through your account settings.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze platform usage
- Provide personalized experiences
You can control cookie settings through your browser preferences.
Policy Updates and Contact Information
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email.
Contact Our Privacy Team
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]